One day on a flight from London to Tel Aviv this is what happened. An orthodox Jewish man was speaking to one of the crew members because his family was missing one kosher meal. The crew member looked at his passenger list and told him that it definitely had not been ordered. The passenger insisted that it had. The crew member’s response was “ you may have been on Schindler’s list, but you’re not on mine”. I immediately wrote a report, with no response and I urged the passenger to do the same. He refused.